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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marc Melvin

June 8, 2026

5  out of  5
rating by Marc Melvin
"When I was speaking to Kaitlyn she put me at ease and help me with my first insurance policy. I thank her so much"
We responded:
"Thank you for your amazing 5-star review! I’m so glad Kaitlyn was able to put you at ease and help you with your very first insurance policy. We'll be here for you if you need anything else. -Randy"
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Genell Crump

June 4, 2026

5  out of  5
rating by Genell Crump
"Evan assisted me with all of my insurance needs! Heprovided top notch customer service!"
We responded:
"Evan is great—so glad he was able to help you with all of your insurance needs and deliver top-notch customer service. We appreciate you choosing Randy Elder-State Farm. -Randy"
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3mo Dolla

June 4, 2026

5  out of  5
rating by 3mo Dolla
"Evan was awesome and helped me save a lot of money on car insurance. Thanks again Evan"
We responded:
"Thank you for your kind review! We’re thrilled to hear Evan was able to help you find great coverage and save you money on your car insurance. We truly appreciate your business and hope we can help you again in the future. -Randy"
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Latoya White

June 2, 2026

5  out of  5
rating by Latoya White
"Awesome customer service from Evan"
We responded:
"Thank you so much for your review! We’re glad you had an awesome experience with Evan and that our team could help. We truly appreciate your business! -Randy"
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Alexis Gray

June 2, 2026

5  out of  5
rating by Alexis Gray
"Easy process, thorough, and amazing prices for services! Kaitlyn was great to work with! She was informative and patient, which I appreciated during the time of shopping around for quotes. Got the best deal and am referring her/State farm to family and friends!"
We responded:
"Thank you for the wonderful 5-star review! We’re thrilled to hear you had an easy experience and that Kaitlyn was able to help you find the best deal. Your kind words mean a lot to our team—especially knowing you felt the process was thorough and that the pricing was amazing. We truly appreciate your referrals to family and friends. Please don’t hesitate to reach out anytime you need anything. -Randy"
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Brett

May 28, 2026

5  out of  5
rating by Brett
"Evan with State Farm has been a peer pleasure to work with, his knowledge and true concern for what was best for my family and I in obtaining auto, life and rental insurance goes above and beyond my expectations. With confidence, I would recommend calling on Evan for a professional for all of your insurance needs. Thank you again, Evan, I look forward to future insurance endeavors for my family and myself!"
We responded:
"Thank you for such a wonderful 5-star review! We’re thrilled to hear that Evan was able to help you with your auto, life, and rental insurance and that you felt his knowledge and genuine care throughout the process. Your recommendation means a lot to us. We look forward to supporting you and your family with all of your future insurance needs—thank you again! -Randy"
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Austin Mazurek

May 26, 2026

5  out of  5
rating by Austin Mazurek
"Wonderful customer service and my agent Kaitlyn helped me find the best deal"
We responded:
"Thanks for the review! We’re glad Kaitlyn was able to help you find a great deal. We appreciate your business. -Randy"
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Mike Strange

May 26, 2026

5  out of  5
rating by Mike Strange
"Kaitlyn was great and worked with us to save each month. We waited a while to switch and she got us signed up in no time. She was able to pickup where we left off in the past. This was extremely easy. Thank you!"
We responded:
"Thank you for the wonderful review! I'm thrilled to hear Kaitlyn made the switch easy and helped you save each month. I'll be sure to pass along your kind words—thanks again for choosing Randy Elder State Farm! -Randy"
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Jonathan Hilden

May 22, 2026

5  out of  5
rating by Jonathan Hilden
"Kaitlyn was very helpful and I would definitely recommend"
We responded:
"Thank you for taking the time to provide this wonderful review! Happy to hear that Kaitlyn was helpful and we certainly appreciate your recommendation. -Randy"
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nicolas morales

May 21, 2026

5  out of  5
rating by nicolas morales
"Today was a fantastic day for me💯 I had a pleasure and blessing of working with an agent in White Lake named Evan. I apologize I didn’t get this last name, but not only was he referred to me by my son’s who both. R plugged in with him And let me tell you, “ If All the Agents that you have are like Mr. Evan kuddos and Congratulations👊❤️ Cause as an active member now and policyholder of not only insurance but life insurance and a health bundle thanks to Mr. Evan Way2go above and beyond sir. I appreciate you so keep up the good work and have a great day and a fantastic holiday. Happy Memorial Day.👊💯💪"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience working with Evan in White Lake. Your kind words and recognition mean a lot—especially knowing you now have awesome coverage with your auto, life and health insurance bundle. We truly appreciate your business. Have a fantastic Memorial Day weekend! -Randy"
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Jim Battishill

May 21, 2026

5  out of  5
rating by Jim Battishill
"Great staff helped me get what I was looking for for."
We responded:
"Thank you for the great review! We’re so glad our staff could help you find exactly what you were looking for. We appreciate your support, let us know if we help you with anything else. -Randy"
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Mark Finley

May 15, 2026

5  out of  5
rating by Mark Finley
"Fabulous service and truly amazing. Automobile and renters insurance."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear you had a fabulous experience with our auto and renters insurance services. We truly appreciate your trust and support—if you ever need anything, we’re here to help. -Randy"
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Angela Garcia

May 15, 2026

5  out of  5
rating by Angela Garcia
"Randy was so nice on the phone and got me set up with an affordable plan immediately."
We responded:
"Thank you for your kind words! We’re glad we were able to help you get set up quickly with an affordable plan. We appreciate your business and hope you enjoy your service! -Randy"
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Kaden Gretka

May 11, 2026

5  out of  5
rating by Kaden Gretka
"I have had a great experience working with Kaitlyn. She was very prompt and professional."
We responded:
"Thank you for the wonderful review! We’re so glad you had a great experience working with Kaitlyn—her prompt and professional service is exactly what we aim for. We appreciate your business and hope to work with you again in the future. -Randy"
Profile photo of Charity Adams

Charity Adams

May 7, 2026

5  out of  5
rating by Charity Adams
"Was great"
We responded:
"Thank you for the 5 star review! I'm glad out service was up your expectations. Let us know if you need anything else in the future. -Randy"
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Solomon Allen

April 29, 2026

5  out of  5
rating by Solomon Allen
"Evan, went out of his way to contact me with a quote. He ended up saving me close to 200.00 a month. Drove an hour just to come to this office."
We responded:
"Evan is fantastic—so glad he was able to reach out quickly with a quote and help you save nearly $200 a month. We also appreciate you making the trip and trusting us, especially with the hour drive to our office. Thanks for the great review! -Randy"
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Celena Viera

April 28, 2026

5  out of  5
rating by Celena Viera
"Evan has GREAT exceptional customer service. I received my mother’s quote in a timely manner & he took care of everything we had asked. Thank you Evan! We appreciate you. 🤍"
We responded:
"Thank you so much for this wonderful 5-star review! We’re thrilled to hear that Evan provided exceptional customer service and was able to get your mother’s quote to you in a timely manner, while taking care of everything you requested. -Randy"
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Possum Boyo

April 22, 2026

5  out of  5
rating by Possum Boyo
"Amazing service from Evan. Walked me through the whole process and got me everything I needed for my first time insuring a vehicle on my own."
We responded:
"Thank you for the 5-star review! We’re thrilled to hear that Evan walked you through the entire process and made everything feel clear for your first time insuring a vehicle on your own. We truly appreciate your busines. -Randy"
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Christopher Hoffman

April 17, 2026

5  out of  5
rating by Christopher Hoffman
"He was a great guy , very patient and understood what I needed."
We responded:
"Thank you for providing this 5 star-review! We're happy to hear that you felt understood and were treated with patience and respect. We appreciate your support! -Randy"
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Jena Wazny

April 16, 2026

5  out of  5
rating by Jena Wazny
"10/10 recommend Kaitlyn! Great customer service :)"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Kaitlyn provided you with great customer service. We appreciate your support! 😊 -Randy"
Profile photo of Jessica Sweet

Jessica Sweet

April 16, 2026

5  out of  5
rating by Jessica Sweet
"I can't say enough good things about the help that I received today. I get nervous when making phone calls and getting quotes like this. But he made it easy and simple and I couldn't be more happier he explained everything to me in terms that I could understand and was courteous. If you're in need of a courteous welcoming patient easy going insurance quote I suggest talking to Randy at State farm."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that we were able to make the process easy and comfortable for you. Providing clear explanations and a welcoming experience is very important to us. We truly appreciate your recommendation and are happy to have been able to assist you! -Randy"
Profile photo of Robert Ringe

Robert Ringe

April 14, 2026

5  out of  5
rating by Robert Ringe
"Professionalism informal & courteous"
We responded:
"Thank you for such a wonderful review, Robert! We're thrilled to hear you found our prices reasonable and appreciated our professional yet friendly service. It's great to know our vehicle and renter's insurance options met your needs. We look forward to assisting you again in the future! -Randy"
Profile photo of Diego Morales

Diego Morales

April 8, 2026

5  out of  5
rating by Diego Morales
"I got referred to Evan by my brother, who recently started a policy with State Farm. He was very professional, and informative throughout the entire process. I was able to get a great policy in about 10 minutes! I’d say that’s worth 5 stars!"
We responded:
"Thank you for taking the time to share your experience! We're thrilled to hear that Evan provided professional and informative service and that you were able to get a great policy quickly. We appreciate your trust and the referral from your brother. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Thanks again for the 5 stars! -Randy"
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Jen Ulrich

April 8, 2026

5  out of  5
rating by Jen Ulrich
"Knowledgeable, easy to work with, cares about finding what works best for you."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that you found Evan knowledgeable and easy to work with. Helping you find the best solution is our top priority. We appreciate your business! -Randy"
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bernadett orourke

April 7, 2026

5  out of  5
rating by bernadett orourke
"Kaitlyn at State Farm has been wonderful. She had stayed in contact with me for about 6 months while I worked through some insurance claims with another provider. She had patience’s and checked in on me. When was ready to switch I reached out to her and made the changes. Thanks for waiting Kaitlyn"
We responded:
"Thank you for your kind words and 5-star review! We're thrilled to hear that Kaitlyn provided you with such patient and attentive support throughout your insurance journey. It's great to know she stayed in touch and was there when you were ready to make the switch. We're happy to have you back! -Randy"