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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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joseph julian

August 3, 2026

5  out of  5
rating by joseph julian
"KAYTLIN OF THEVOFFICE WAS VERY KNOWLEDGEABLE AND VERY HELPFUL. WILL RECOMMEND THE AGENCY."
We responded:
"Thank you so much for your review! We’re thrilled to hear that Kaitlyn was knowledgeable and helpful. Your recommendation means a lot to us, and we look forward to assisting you again in the future. -Randy"
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James Watson

July 30, 2026

5  out of  5
rating by James Watson
"Staff was very knowledgeable and helpful"
We responded:
"James, thanks for the five stars! We’re glad that we could provide you with knowledgeable guidance on your insurance needs. Don’t hesitate to reach out to our State Farm team if you ever need further assistance! -Randy"
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Valerie Drogmiller

July 24, 2026

5  out of  5
rating by Valerie Drogmiller
"I had an awesome experience with Kaitlyn! She was fast, professional and accommodating! Super helpful! Definitely recommend😊"
We responded:
"Thank you Valerie for taking the time to write our State Farm Insurance Office a 5 star Google review. We truly appreciate your kind words. Kaitlyn takes great pride in providing fast, professional, and accommodating service to all our valued customers. It's wonderful to know that she was able to assist you effectively and be super helpful throughout your interaction. We hope you are having a great start to your week and we look forward to working with you! – Randy Elder State Farm Insurance, White Lake Charter Township, MI"
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Latisha Williams

July 17, 2026

5  out of  5
rating by Latisha Williams
"I truly enjoyed my visit with Evan, he was knowledgeable, kind and understanding. I received all the services I needed. He made sure I was able to stay in the price range I can afford without receiving less coverage. Thank for your service and I will definitely refer more customers to you."
We responded:
"Thank you for the great review! We’re so happy to hear you enjoyed your visit with Evan and that he was able to provide knowledgeable, kind and understanding guidance. It means a lot that he helped you get all the services your needed while staying within your budget and without compromising coverage. We truly appreciate your trust and your referrals-thank you! -Randy"
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Damien Brown

July 10, 2026

5  out of  5
rating by Damien Brown
"Evan was very polite straight forward and and very helpful easy to communicate with very highly recommend appreciate working with him and State Farm !"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear Evan was polite, straightforward, and helpful—and that it was easy to communicate with him. We truly appreciate your recommendation and are grateful for the opportunity to serve you at State Farm! -Randy"
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Mike

July 10, 2026

5  out of  5
rating by Mike
"Kaitlyn was amazing super nice took the time to explain everything very friendly I definitely recommend getting ahold of her for insurance plus she saved me alot of money a month thank you so much"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear Kaitlyn was able to take the time to explain everything clearly, provide friendly service, and help you save money each month. We truly appreciate your recommendation and support! -Randy"
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jay kozlowski

June 29, 2026

5  out of  5
rating by jay kozlowski
"Kaitlyn was awesome! She was knowledgeable, patient, kind and meticulous. She made the process of acquiring State Farm auto insurance, painless and seamless. She was an absolute delight to work with!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Kaitlyn was knowledgeable, patient, kind, and meticulous—and that she made the process of getting your State Farm auto insurance feel seamless. We truly appreciate you choosing our office, and we’ll be sure to share your kind words with Kaitlyn. -Randy"
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maria martinez

June 23, 2026

5  out of  5
rating by maria martinez
"Best place for insurance needs fast service I dealt with Evin he was good with meeting my needs and bundle deal discounts not to mention beat all competitors deals without asking I will refer all my family and friends thank you so so much."
We responded:
"Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Evan provided fast, helpful service and that he was able to meet your needs, secure great bundle discounts, and beat competitors’ offers—without you even having to ask.

We truly appreciate you recommending us to your family and friends. Thanks again for choosing our office! 😊 -Randy"
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Tyler Kreutz

June 22, 2026

5  out of  5
rating by Tyler Kreutz
"Loved the support and care given by the workers, my first time getting any kind of insurance and I was dreading it terribly, but they made it very easy to digest and understand. They were patient and explained everything to the point I felt like a pro! Kaitlyn was a true godsend while I was trying to navigate this process."
We responded:
"Thank you so much for your glowing review! We’re so glad we could make your first insurance experience comfortable and easy.

It means a lot to hear that our team was patient, took the time to explain everything clearly, and helped you feel confident—especially with Kaitlyn’s support. We truly appreciate your trust in our office. 😊 -Randy"
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Jayden Beck

June 11, 2026

5  out of  5
rating by Jayden Beck
"Kaitlyn was easy to work with and patient throughout the process."
We responded:
"Thank you for taking the time to leave a review! We’re glad Kaitlyn made the process easy for you and stayed patient from start to finish. We appreciate your business, let us know if we can do anything else for you in the future. -Randy"
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Marc Melvin

June 8, 2026

5  out of  5
rating by Marc Melvin
"When I was speaking to Kaitlyn she put me at ease and help me with my first insurance policy. I thank her so much"
We responded:
"Thank you for your amazing 5-star review! I’m so glad Kaitlyn was able to put you at ease and help you with your very first insurance policy. We'll be here for you if you need anything else. -Randy"
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Genell Crump

June 4, 2026

5  out of  5
rating by Genell Crump
"Evan assisted me with all of my insurance needs! Heprovided top notch customer service!"
We responded:
"Evan is great—so glad he was able to help you with all of your insurance needs and deliver top-notch customer service. We appreciate you choosing Randy Elder-State Farm. -Randy"
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3mo Dolla

June 4, 2026

5  out of  5
rating by 3mo Dolla
"Evan was awesome and helped me save a lot of money on car insurance. Thanks again Evan"
We responded:
"Thank you for your kind review! We’re thrilled to hear Evan was able to help you find great coverage and save you money on your car insurance. We truly appreciate your business and hope we can help you again in the future. -Randy"
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Latoya White

June 2, 2026

5  out of  5
rating by Latoya White
"Awesome customer service from Evan"
We responded:
"Thank you so much for your review! We’re glad you had an awesome experience with Evan and that our team could help. We truly appreciate your business! -Randy"
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Alexis Gray

June 2, 2026

5  out of  5
rating by Alexis Gray
"Easy process, thorough, and amazing prices for services! Kaitlyn was great to work with! She was informative and patient, which I appreciated during the time of shopping around for quotes. Got the best deal and am referring her/State farm to family and friends!"
We responded:
"Thank you for the wonderful 5-star review! We’re thrilled to hear you had an easy experience and that Kaitlyn was able to help you find the best deal. Your kind words mean a lot to our team—especially knowing you felt the process was thorough and that the pricing was amazing.

We truly appreciate your referrals to family and friends. Please don’t hesitate to reach out anytime you need anything. -Randy"
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Brett

May 28, 2026

5  out of  5
rating by Brett
"Evan with State Farm has been a peer pleasure to work with, his knowledge and true concern for what was best for my family and I in obtaining auto, life and rental insurance goes above and beyond my expectations. With confidence, I would recommend calling on Evan for a professional for all of your insurance needs. Thank you again, Evan, I look forward to future insurance endeavors for my family and myself!"
We responded:
"Thank you for such a wonderful 5-star review! We’re thrilled to hear that Evan was able to help you with your auto, life, and rental insurance and that you felt his knowledge and genuine care throughout the process. Your recommendation means a lot to us. We look forward to supporting you and your family with all of your future insurance needs—thank you again! -Randy"
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Austin Mazurek

May 26, 2026

5  out of  5
rating by Austin Mazurek
"Wonderful customer service and my agent Kaitlyn helped me find the best deal"
We responded:
"Thanks for the review! We’re glad Kaitlyn was able to help you find a great deal. We appreciate your business. -Randy"
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Mike Strange

May 26, 2026

5  out of  5
rating by Mike Strange
"Kaitlyn was great and worked with us to save each month. We waited a while to switch and she got us signed up in no time. She was able to pickup where we left off in the past. This was extremely easy. Thank you!"
We responded:
"Thank you for the wonderful review! I'm thrilled to hear Kaitlyn made the switch easy and helped you save each month. I'll be sure to pass along your kind words—thanks again for choosing Randy Elder State Farm! -Randy"
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Jonathan Hilden

May 22, 2026

5  out of  5
rating by Jonathan Hilden
"Kaitlyn was very helpful and I would definitely recommend"
We responded:
"Thank you for taking the time to provide this wonderful review! Happy to hear that Kaitlyn was helpful and we certainly appreciate your recommendation. -Randy"
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nicolas morales

May 21, 2026

5  out of  5
rating by nicolas morales
"Today was a fantastic day for me💯 I had a pleasure and blessing of working with an agent in White Lake named Evan. I apologize I didn’t get this last name, but not only was he referred to me by my son’s who both. R plugged in with him And let me tell you,
“ If All the Agents that you have are like Mr. Evan kuddos and Congratulations👊❤️
Cause as an active member now and policyholder of not only insurance but life insurance and a health bundle thanks to Mr. Evan Way2go above and beyond sir. I appreciate you so keep up the good work and have a great day and a fantastic holiday. Happy Memorial Day.👊💯💪"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience working with Evan in White Lake. Your kind words and recognition mean a lot—especially knowing you now have awesome coverage with your auto, life and health insurance bundle.

We truly appreciate your business. Have a fantastic Memorial Day weekend! -Randy"
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Jim Battishill

May 21, 2026

5  out of  5
rating by Jim Battishill
"Great staff helped me get what I was looking for for."
We responded:
"Thank you for the great review! We’re so glad our staff could help you find exactly what you were looking for. We appreciate your support, let us know if we help you with anything else. -Randy"
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Mark Finley

May 15, 2026

5  out of  5
rating by Mark Finley
"Fabulous service and truly amazing. Automobile and renters insurance."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear you had a fabulous experience with our auto and renters insurance services. We truly appreciate your trust and support—if you ever need anything, we’re here to help. -Randy"
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Angela Garcia

May 15, 2026

5  out of  5
rating by Angela Garcia
"Randy was so nice on the phone and got me set up with an affordable plan immediately."
We responded:
"Thank you for your kind words! We’re glad we were able to help you get set up quickly with an affordable plan. We appreciate your business and hope you enjoy your service! -Randy"
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Kaden Gretka

May 11, 2026

5  out of  5
rating by Kaden Gretka
"I have had a great experience working with Kaitlyn. She was very prompt and professional."
We responded:
"Thank you for the wonderful review! We’re so glad you had a great experience working with Kaitlyn—her prompt and professional service is exactly what we aim for. We appreciate your business and hope to work with you again in the future. -Randy"
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Charity Adams

May 7, 2026

5  out of  5
rating by Charity Adams
"Was great"
We responded:
"Thank you for the 5 star review! I'm glad out service was up your expectations. Let us know if you need anything else in the future. -Randy"