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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kunal Nilakhe

May 2, 2025

5  out of  5
rating by Kunal Nilakhe
"Great service! Evan gave me a sweet deal for my insurance. Definitely recommended!"
We responded:
"Thank you, Kunal, for your kind words! We're thrilled to hear that you had a great experience with Evan and that he was able to find you a sweet deal on your insurance. Your recommendation means a lot to us! If you have any questions or need further assistance in the future, please don't hesitate to reach out. -Randy"
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Christian Salaiz

April 18, 2025

5  out of  5
rating by Christian Salaiz
"Called in Gillette picked up fast and helped me get rental insurance in under 15 minutes. Very friendly."
We responded:
"Thank you Christian for this wonderful review and your continued business. I'm happy to hear that Gillette provided you a prompt and friendly experience. Let us know if you need anything else. -Randy"
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Chris

April 17, 2025

5  out of  5
rating by Chris
"Great customer service.."
We responded:
"Thank you Chris for taking the time to provide a 5 Star Google Review! We pride ourselves in providing personalized customer service and I'm glad that met your expectations. Let us know if you need anything else in the future. -Randy"
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Gregg Sayranian

April 15, 2025

5  out of  5
rating by Gregg Sayranian
"Kaitlyn was very helpful and very pleasant to work with. A great rate as well. Thanks Gregg"
We responded:
"Thank you for your kind words! We're thrilled to hear that Kaitlyn provided you with excellent service and a great rate. We appreciate your feedback and look forward to assisting you again! -Randy"
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Brian McGill

April 14, 2025

5  out of  5
rating by Brian McGill
"They are the best!! I refer all my friends and family to them for any of their insurance needs 👍🏻"
We responded:
"Thank you so much for your kind words Brian. We certainly appreciate you referring your friends and family to us for their insurance needs. We’re committed to providing the best service possible, and it’s wonderful to know that we’ve made a positive impact. If you or your referrals ever need anything, don’t hesitate to reach out! -Randy"
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Alliey Peach

April 14, 2025

5  out of  5
rating by Alliey Peach
"EVAN!! Literally a breath of fresh air!!! I am so thankful he works as thorough as he does because I literally would be pulling out my hair probably if he did not call me back! Not only did he give me the coverage I wanted he informed me of some insurance coverage I NEEDED but had little to no knowledge about. I just wanted to say if you are nervous or have any doubts about home, auto, and life insurance please don’t be afraid to contact EVAN!!! He is very patient and such a kinda person to navigate through that process with. THNAKS A MILLION EVAN!! 🥰🫶🏾"
We responded:
"Thank you Alliey for your wonderful review! We are thrilled to hear that Evan was able to provide you with the thorough and patient service you needed. It's great to know that he not only helped you secure the coverage you wanted but also educated you about essential insurance options you weren't aware of. Your kind words truly reflect his dedication to ensuring his clients feel informed and supported throughout the process. We appreciate you taking the time to share your experience, and we’ll be sure to pass along your gratitude to Evan. If you have any more questions or need assistance in the future, don’t hesitate to reach out! -Randy"
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Kahari Sims

April 11, 2025

5  out of  5
rating by Kahari Sims
"Evan Did a great job made me feel confident and secure in my quotes and decision to choose State Farm"
We responded:
"Thank you Kahari, we're thrilled to hear that Evan was able to provide you with the confidence and security you needed in choosing State Farm. Our team strives to ensure that every client feels informed and supported in their decisions. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us! -Randy"
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John Handlang

April 10, 2025

5  out of  5
rating by John Handlang
"Kaitlyn was very helpful, helped me get an affordable plan in a timely manner. My experience was quick, easy, and simple. 10/10 would recommend!"
We responded:
"Thank you so much for your kind words, John! We're thrilled to hear that Kaitlyn was able to assist you in finding an affordable plan and that your experience was quick and easy. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, don't hesitate to reach out. -Randy"
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Marianne Farley

April 7, 2025

5  out of  5
rating by Marianne Farley
"Great experience with Evan Holmes @ State Farm. He carefully walked me through all of the coverage lines for my car and was able to match or improve each line of coverage and save me a significant amount of premium! Will definitely do more business with Evan and the good folks at Randy Elder State Farm."
We responded:
"Thank you Marianne for taking the time to share your positive experience with Evan Holmes and the team at Randy Elder State Farm! I'm happy to hear that Evan was able to help you navigate your coverage options and find a plan that not only meets your needs but also saves you money. Your satisfaction is our top priority, and we appreciate your trust in us for your insurance needs. -Randy"
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Cheyanne Garvie

April 4, 2025

5  out of  5
rating by Cheyanne Garvie
"Was polite and got me the best deal worked with me with patients just an outstanding phone call it was the best experience"
We responded:
"Thank you Cheyanne for taking the time to leave such a wonderful review! I'm thrilled to hear that you had a positive experience with us. It’s always our goal to provide the best service and find the best deals for our clients, and I’m glad I could assist you with patience and care. -Randy"
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Scoti Clayton

April 1, 2025

5  out of  5
rating by Scoti Clayton
"I am just so happy that I chose to do business with my new State Farm agent Evan Holmes at Randy Elder State Farm!! They saved me over a hundred dollars a month less than what I was paying with my previous insurance! So glad I made the switch! It was a smooth and painless process to switch! Evan was particularly knowledgeable and friendly and very professional! Highly recommend him!"
We responded:
"Thank you for the review, Scoti! We're so happy to hear that Evan and the team made your transition seamless while helping you save on your insurance. We appreciate your kind words and your recommendation! -Randy"
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A F

March 29, 2025

5  out of  5
rating by A F
"Evan has been great at iterating over my questions and quote scenarios. He even got me on a call to understand things in order to make a final decision. I really appreciate his customer service and expertise."
We responded:
"Thank you for your kind words! I'm thrilled to hear that Evan has been able to assist you effectively and provide the support you need. My team is dedicated to ensuring our customers have a great experience, and it’s wonderful to know that Evan’s expertise and customer service have made a difference for you. My office looks forward to servicing your insurance needs very soon. Let us know if you need anything further to make a decision that is right for your specific needs. -Randy"
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Curtis Webb

March 26, 2025

5  out of  5
rating by Curtis Webb
"The woman I talked to was very nice and personable,she got me a better rate then anyone around and got me life insurance. I highly recommend this company 👌"
We responded:
"Thank you Curtis for this wonderful review! I'm happy to hear that Kaitlyn provided personable service. It’s always our goal to provide the best options for our clients, and I’m glad we could meet your needs. -Randy"
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David Andrews

March 25, 2025

5  out of  5
rating by David Andrews
"Very professional and fast. No hassle or bs. Evan really helped me out"
We responded:
"Thank you David for your kind words! I'm happy to hear that you had a positive experience with Evan and that we could assist you in a professional and efficient manner. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. -Randy"
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Rose Wilson

March 25, 2025

5  out of  5
rating by Rose Wilson
"Kaitlyn saved me a ton of money and a huge headache by switching over. Thank you!!"
We responded:
"Thank you so much for your wonderful review, Rose! We're thrilled to hear that Kaitlyn was able to help you save money and make the process smooth for you. Your satisfaction means the world to us, and we're here to assist you anytime you need. Thanks again for choosing us! -Randy"
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kelsie cairl

March 13, 2025

5  out of  5
rating by kelsie cairl
"Super quick, really affordable price , Kaitlyn really went above and beyond to help! Would highly recommend."
We responded:
"Thank you for this wonderful recommendation! I'm thrilled that Kaitlyn took great care of you and your insurance needs. Please don't hesitate to reach out should you need anything else. -Randy"
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CHIKA AZUGWU

March 7, 2025

5  out of  5
rating by CHIKA AZUGWU
"Talking to Even on the phone is so calming, he's very patient and willing to assist. He's fantastic at his job! He texted & called to ensure everything needed is added. Nicely done!"
We responded:
"Thank you for the wonderful review! We're thrilled to hear that Evan provided you with such a calming and supportive experience. His dedication to assisting our clients is truly commendable, and we're glad you felt well taken care of. Your kind words inspire us to keep delivering exceptional service. If you need anything else, don’t hesitate to reach out! -Randy"
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Jenna Elder

March 5, 2025

5  out of  5
rating by Jenna Elder
"Evan was wonderful and got me set with a plan swiftly and stress free! Definitely an asset to your team and will be recommending to others! Thanks again Evan!"
We responded:
"Thank you Jenna for your kind words and a 5 Start Review! I agree that Evan is a definite asset and I'm happy to hear that he made the process smooth and stress free for you. Let us know if you need anything else. -Randy"
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Aaron Glinski

February 24, 2025

5  out of  5
rating by Aaron Glinski
"Great service! Quick and efficient. Saving me money is also a plus. Randy did an awesome job."
We responded:
"Aaron, thank you for your review! Randy always strives to provide quick and efficient service, and we're glad he could help you save money too. We appreciate your support—let us know if you ever need anything! - Randy"
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Seth C

February 13, 2025

5  out of  5
rating by Seth C
"Evan is a lifesaver!! Progressive was about to generously gift me a second increase on my premiums within 4 months. I personally enjoy having money, so it was a no-brainer when Evan said he could lower my monthly by over $150. He found a few items I was overpaying for, and snagged a couple discounts too. I appreciate you!!!"
We responded:
"Thank you so much for your kind words, Seth! We're thrilled to hear that Evan was able to help you save on your premiums. It's always our goal to find the best options for our clients, and we're glad he could make such a positive impact on your finances. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your support!"
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Steve B.

February 12, 2025

5  out of  5
rating by Steve B.
"Wow, what great service! I had considered seeing if I could save by switching insurance companies.Gillette spent a lot of time going over my current policy to make sure I had the same coverage before switching. Once everything was in order he made it easy to switch and I saved a bunch. I asked a lot of questions, and he provided a lot of great, practical answers. I would highly recommend this company based on my initial interaction."
We responded:
"Thank you so much for taking the time to share your experience Steve! I’m thrilled to hear that you found Gillette’s service helpful and informative. We strive to ensure that our clients have a thorough understanding of their options, and I’m glad that we could assist you in navigating your policy. It’s great to know that you felt comfortable asking questions and that Gillette was able to provide the answers you needed. Helping clients save money while ensuring they have the right coverage is what we aim for! If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! -Randy "
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James Whiteman

January 29, 2025

1  out of  5
rating by James Whiteman
"Very rude. Rates kept going up, hidden, so I went in person and he was very rude. And said he has been calling me, I ask for a date. Or dates. He hung up."
We responded:
"Hi James, I'm sorry to hear about your experience. Providing respectful and transparent service is very important to us, and I regret that you didn’t feel that was the case. I'd like the opportunity to address your concerns and see how we can make things right. Please feel free to reach out to my office, and I'd be happy to assist you. - Randy"
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Heather Trudell

January 13, 2025

5  out of  5
rating by Heather Trudell
"Execellent service, was able to reduce my home owners by $500 and cut auto in half."
We responded:
"Thank you Heather for taking the time to share your experience! I'm thrilled to hear that we were able to help you save $500 on your homeowners insurance and significantly reduce your auto insurance costs. Providing excellent service and delivering results for our customers is our top priority. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support! -Randy"
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Jeffrey Crandell

January 8, 2025

5  out of  5
rating by Jeffrey Crandell
"Service was excellent"
We responded:
"Thank you, Jeffrey! We’re so glad to hear you had an excellent experience with our team. If there’s ever anything you need, we’re here to help! - Randy"
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James Wesley Wheat-Fish

December 13, 2024

5  out of  5
rating by James Wesley Wheat-Fish
"Great quote. Great service 10/10 quick easy switch went from $122 per month to $49 per month after being with esurance for years"
We responded:
"Thank you so much for your wonderful review and for being our 200th! We're thrilled to hear that you had a great experience with us and were able to save significantly on your monthly premium. Our team is dedicated to providing quick and easy service, and it’s rewarding to know we met your expectations. If you have any questions or need further assistance, please don’t hesitate to reach out. -Randy"